TownePlace Suites Des Moines Urbandale

We got to the hotel to check in about 5:00 pm. The front desk lady was very nice and respectful. Easy to talk to. Her name was Heather. We got to our room and it was what appeared to be cleaned well. All appliances worked great except for one lamp that was broke in the livingroom area. Hallways were hot and not air conditioned. Elevators worked. The ac in the unit did work amazing, and we like our room cold. Very quiet hotel even for being right off the main highway. There were odd stains on the curtains like someone had smoked inside the room or rust had touched them idk. I found a dried up contact on the bathroom floor. We always go straight to the beds to make sure there are no creepy crawlers.. and all the sheets and mattresses were white white and clean! What a relief. That's always a fear of mine. I did find what looked like a housekeeper long hair under the fitted sheet. :( This place made a great Wedding Anniversary escape for the weekend for us. For this priced I'd give this hotel a 9/10. Definitely will stay there again. Not to bad. One of the outside doors key locked didn't open and you had to go to the main doors each time. That made a longer walk bc our room and elevator were closest to that door. Lobby and halls rec room other rooms were all very clean from what I could see. I did use the treadmill and it was very nice. Ac controlled room with a lock. Clean towels and items were easily accessible. Breakfast had good options. Plenty of space to eat. :)

The location was perfect for our needs. Staff was friendly, the whole property was clean and organized.

The comfortable atmosphere that the front desk gave was just the beginning!!! We stayed for 2 days (Dec 31st- Jan 2nd) From the housekeeping to the front desk & any of the employees we met we no complaints jus praise for your employees!!! Breakfast was hot & plenty of option. pool & hot tub was relaxing also.

Location and kitchenettes

it was good lots of variety